Privacy Policy

Privacy Policy

This Privacy Policy outlines Maison Tony’s obligations under the New Zealand Privacy Act 2020 (‘Privacy Act’). It also takes into account the General Data Protection Regulation (GDPR) for European Union (EU) residents and the California Consumer Privacy Act (CCPA).

When we use the terms "information" or "personal information" in this policy, we refer to both ‘personal information’ as defined in the Privacy Act and ‘personal data’ under the GDPR (if applicable).

Maison Tony values its customers and respects your privacy. We collect information about you through our website to improve your shopping experience, process your orders, and communicate with you about our products, services, and promotions. We do not sell or rent your personal information to third parties. Under certain circumstances, we may share your information with trusted third parties who provide services on our behalf.

1. Information We Collect

  • Name
  • Email address
  • Postal address
  • Phone number
  • Payment details (processed securely)
  • Date of birth (optional)

We collect this information when you:

  • Register on our website
  • Place an order
  • Sign up for our newsletter
  • Participate in promotions or surveys
  • Contact us via email, phone, or social media
  • Use our website (including cookies and similar technologies)

2. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Communicate about products, services, and promotions (if opted in)
  • Personalise your shopping experience
  • Improve our website, products, and services
  • Analyse shopping trends
  • Protect the security of our website
  • Comply with legal obligations

3. Sharing Your Information

  • With trusted service providers (payment processors, shipping companies)
  • To comply with legal requirements
  • To protect our rights and property

4. Your Rights

You may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or outdated information
  • Request deletion of your personal information (“right to be forgotten”)
  • Restrict or object to the processing of your information
  • Opt out of marketing communications
  • Request data portability

To exercise these rights, please contact us at contact@maisontony.com.

5. Cookies

Our website uses cookies to:

  • Enable site functionality (shopping cart, account login)
  • Remember your preferences
  • Analyse site traffic

You can disable cookies in your browser settings, but this may affect your shopping experience.

6. Data Security

  • We use SSL encryption on checkout
  • We limit access to authorised staff only
  • We do not store full credit card details on our servers

While we strive to protect your information, no online transmission is 100% secure.

7. Children’s Privacy

Maison Tony does not knowingly collect personal information from anyone under 16 without parental consent.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please write to us: contact@maisontony.com